Legal

Privacy Policy

Effective June 1, 2025

Uncovered Software, LLC ('Uncovered Software', 'we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at uncoveredsoftware.com or contact us regarding our services.

Information we collect

Information you provide directly. When you fill out our contact or consultation request form, we collect your name, email address, company name, and the content of your message. We use this information solely to respond to your inquiry and to facilitate a potential engagement.

Automatically collected data. When you visit our website, our hosting provider and analytics tools may automatically collect certain technical information, including your IP address, browser type and version, pages visited, time spent on pages, and referring URLs. This data is collected in aggregate and is used to understand site performance and improve user experience.

Cookies. We may use essential cookies necessary for the website to function properly, and optional analytics cookies to understand how visitors interact with our site. You can disable cookies in your browser settings; however, some features of the site may not function as intended.

How we use your information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations;
  • Communicate with you about potential or active engagements;
  • Improve and optimize our website and services;
  • Comply with applicable laws and legal obligations;
  • Protect the security and integrity of our website.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We will never send you unsolicited marketing emails without your explicit consent.

How we share your information

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Hosting & infrastructure. Our website is hosted on Vercel. Data transmitted through our site may be processed on Vercel's infrastructure.
  • Analytics. We may use privacy-focused analytics tools to understand aggregate site usage. These tools do not receive personally identifiable information.
  • Email communication. Replies to your inquiry may be sent via standard email service providers.

We may also disclose your information if required to do so by law or in response to a valid legal process, or to protect the rights, property, or safety of Uncovered Software, our clients, or the public.

Data retention

We retain contact form submissions and related correspondence for as long as necessary to fulfill the purpose for which they were collected or as required by applicable law. Inquiry data from contacts that do not result in an active engagement is typically deleted or anonymized within 24 months of last contact.

Your rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you;
  • The right to request correction of inaccurate data;
  • The right to request deletion of your data;
  • The right to object to or restrict certain processing;
  • For California residents: the right to know, delete, and opt-out of sale under the CCPA (we do not sell personal data).

To exercise any of these rights, please contact us at ryan@uncoveredsoftware.com. We will respond within 30 days.

Third-party links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's privacy

Our website and services are directed exclusively at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out at ryan@uncoveredsoftware.com or through our contact form.